PROVENCE TABLE RETURN POLICY
Provence Table stands by every single item we offer.  If you are unhappy with your purchase in any way whatsoever, please let us know immediately and we will make it right.  Our goal is always to keep you, our valued customer, happy.  The return method depends on whether the item was fulfilled by Amazon.com (most items on our site) or directly from Provence Table.

If the item was fulfilled by Amazon:

Customer may  return new, unopened items  within 30 days of delivery for a full refund, except during the December holiday period. Items bought during the holiday period will have an extended return period; the holiday period starts on the 1st of November ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 31st.

Items should be returned in their original product packaging. The buyer will need to pay for the return shipments; return shipping costs will be refunded if the return is a result of Provence Table or Amazon error.

All refunds go to the original purchaser. A full refund will be due provided the return is received within the return window.

Replacements and exchanges are not supported; customers can return their original order for a refund and create a new order for the replacement.


Instructions on how to return items:

1. Visit the return center  HERE  to create a return merchandise authorization
2. Print the returns slip and the shipping label
3. Include the returns slip inside the box and affix the shipping label to the box
4. Ship package

You will receive email confirmation when the refund is processed

If the item was fulfilled by Provence Table: 

Customer may  return new, unopened items  within 30 days of delivery for a full refund, except during the December holiday period. Items bought during the holiday period will have an extended return period; the holiday period starts on the 1st of November ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 31st.

Items should be returned in their original product packaging. The buyer will need to pay for the return shipments; return shipping costs will be refunded if the return is a result of Provence Table or Amazon error.

All refunds go to the original purchaser. A full refund will be due provided the return is received within the return window.

Replacements and exchanges are not supported; customers can return their original order for a refund and create a new order for the replacement.


Instructions on how to return items:

1. e-mail us at orders@provencetable.com and reference your order number.
2. One of our customer service associates will be in touch with you to arrange for the return.

Provence Table Return Policy